Terms of Service

Acceptance

By using this website or the Mosa service, you agree to these terms. If you don't agree, please don't use the service.

The service

Mosa is a workflow orchestration product operated by Ambassadors Lab. We may add, change, or remove features at any time.

Signing up

Signing up is open: creating an account gives you a free workspace straight away. There is no waiting list and no invitation to wait for.

Account setup includes verifying a payment method — a card, or a bank account through iDEAL, Wero or Bancontact. Nothing is charged for that verification: a card is validated at no cost, and a bank verification takes one cent, which is refunded automatically. We ask for it because the free workspace comes with usage credit, and it is what keeps that to one per person.

You will not be charged for Mosa unless you buy budget or move to a paid plan, both of which are things you do deliberately.

Eligibility

You must be old enough to enter a binding contract in your jurisdiction to use Mosa. By creating an account you confirm that you are.

Acceptable use

You agree not to:

• Submit information that isn't yours or that you don't have permission to share.
• Probe, scrape, or attempt to disrupt the website or backend.
• Use the service to produce content that's illegal, harmful, or violates the rights of others.

User content & likeness

When you upload media (images, video, audio, or other files) to Mosa, or use media as input to AI features, you represent and warrant that:

• You own the media or have all rights, licenses, and permissions needed to upload it and to use it with Mosa's generation and processing features.
• If the media depicts identifiable people, you have obtained their consent to use their likeness for AI generation and related processing in Mosa — and for any minors, the consent of a parent or legal guardian.
• Your use of the media and any outputs you generate will not infringe copyright, trademark, publicity, privacy, or other rights of any third party, and will not violate applicable law.

You are solely responsible for media you upload and for outputs you create. To provide the service, we may send your media to third-party AI providers (for example video or image generation APIs). You agree to indemnify and hold Ambassadors Lab harmless from claims arising out of your media, likeness use, or outputs, to the extent permitted by law.

The product may ask you to confirm these warranties again in-app before your first upload. That confirmation does not replace these terms.

Intellectual property

The Mosa name, brand, website, and product are owned by Ambassadors Lab. You retain ownership of any content you create using Mosa. We claim no rights over your workflows or their outputs.

No warranties

The service is provided "as is". We don't guarantee uptime, availability, accuracy of outputs, or fitness for any particular purpose.

Liability

To the extent permitted by law, Ambassadors Lab is not liable for any indirect, incidental, or consequential damages arising from your use of the website or the service.

Governing law

These terms are governed by the laws of the Netherlands. Any disputes will be handled by the courts of that jurisdiction.

Contact

Questions about these terms can be sent to legal@ambassadors.com .